Paratransit
Welcome to B-Line Paratransit
*For all reservations and cancellations call*
(530) 342-0221
B-Line Paratransit is a shared ride service designed to meet the needs of seniors and persons with qualifying disabilities who are unable to use the B-Line fixed route services. B-Line offers two types of paratransit services:
1. ADA PARATRANSIT - Individuals who cannot utilize the fixed route system must receive Americans with Disabilities Act (ADA) certification to utilize this service. This certification ensures trips are given priority status.
2. DIAL-A-RIDE - Dial-a-Ride service is provided only to those riders who are age 70 or older. Current riders who are between the ages of 65-70 will be able to continue to use the service, and will be grandfathered in until they reach the age of 70. Current riders who are under the age of 65 will continue to use the service until their next renewal period. At that time, if they wish to continue using the Paratransit service, they must be eligible for, and apply under the ADA process. Dial-a-Ride trips will not be given priority status should individuals with ADA certification need the service.
Please note: All B-Line vehicles are equipped to accommodate and secure wheelchairs with lifts or ramps. Larger B-Line buses can also kneel the front steps for easier boarding. Read more by clicking here.
Eligibility Determination Procedures - If you are a new paratransit rider you will need to be registered and certified eligible by B-Line prior to using the service. To register for services, please select and complete the appropriate application below and return it to the B-Line office. Applications can also be sent to you at your request by calling the B-Line administrative office (530) 809-4616.
We converted the ADA Paratransit application to a fillable PDF form in 2021 to make it easier for you, our rider, to fill out and get back to us. You are also still able to print out a copy and complete it by hand. If you have any questions about the application please give us a call. Applications need to be completely filled out to the best of your ability in order for us to make an accurate eligibility determination.
All applications must be signed by the applicant or their Power of Attorney. Applications signed by any other party will not be processed.
For Dial-A-Ride, the signature field is on the bottom of the page.
For ADA Paratransit, there needs to be a signature on the bottom of page 6 of the application, and the HIPAA release.
Both types of applicants, once approved, must recertify their status every three (3) years.
If you need assistance filling out one of these applications, or have questions on any part of the application, please call the B-Line administrative office (530) 809-4616, option 1.
All forms and procedures are available in alternative texts upon request.
ADA Paratransit Application (Revised 4-5-2023)The Paratransit Rider's Guide (Guia del Pasajero en español) has all the information needed to use the system, including hours, eligibility requirements and how to schedule a ride.
Dial A Ride Application (Revised 4-5-2023)
Fares: One-way fare is $3.50 (same day requests are $5.25), a 2-ride pass is $7.00, and $25 Value Cards are also available.
Passes can be purchased in person at Downtown Chico Transit Center, Butte County Association of Governments, Butte County Public Works and the Town of Paradise.
To purchase by mail, click here for an order form. Be certain to include a check for payment and a self-addressed, stamped envelope.
Please be aware that if you are traveling in one of our supplemental zones, value cards or cash are the only accepted forms of payment.
Use this Interactive Paratransit Map to determine what zone you're in and what your fare will be for each trip. (If the Fare Calculator is not working, please clear your Browser Cache.)
Paratransit Service Area Description and Maps
Complete Butte Regional Transit Paratransit Policies
ADA Complaint Process - Click here to learn more.
